Tag Archives: project planning

The Benefits of Visiting Our Showroom

The majority of our potential clients will initiate their contact with us by sending an email or calling us on the phone, and requesting a free in-home consultation. While we in no way discourage this, I would humbly suggest that the better route to take would be to first stop by our Showroom. We are open from 8:30 to 5:30 Monday through Friday, and from 10:00 to 3:00 on Saturday, which should accommodate almost any schedule.

The reason I see it most beneficial to visit our Showroom before making an in-home consultation appointment is, by visiting, you will have the opportunity to meet with multiple members of our staff, from design, to pricing, to production. Even potentially the installers who will be working on your job, the bookkeeper who can answer any questions related to financing, and the marketing team who will gift you with a promotional item or two! We might be having an employee’s birthday party and invite you in for a slice of ice cream cake. You will have an inside view into our company culture instead of one stranger appearing on your doorstep.

Sometimes a walk-in client will be greeted by one of our designers, begin a discussion about their project, and come to a technical question that that individual is not an expert on. We can easily grab the nearby expert, and answer your question for you right there. Have a question about how long your project will take to start? Ask our production department, who know their schedules better than anyone. You can even meet the owner and shake his hand. I think you are beginning to get my point.

Additionally, we have thousands of product samples here that will inspire you. You will have a much better direction of which samples you would like brought out to your home during the in-home consultation. You can even borrow some to take home with you!

I would sincerely suggest visiting us here, developing a rapport with a design consultant, and then making an appointment for him/her to meet with you at your home to proceed further. By visiting us you will have a much clearer picture of whether or not our company is a good fit for you. Call 596-777-6633 to make an appointment to come visit, or walk-ins are always welcome!

Plan for the Unexpected Before Beginning Your Remodeling Project

If the unexpected did not happen, there would be no insurance industry.  Remodeling is like anything else – something unexpected will alwayshappen, often incurring extra cost.  Examples of the unexpected are:

Perhaps the inspector will require an upgrade that was not in the original contract.  If the insulation rating in the walls goes up in July, and you got your permit in May, a field inspector may require you to make this change to meet current code.  Surprise!

Perhaps the previous homeowners did a remodel and left abandoned pipes or heat ducts in the walls or ceiling.  There is no way the contractor, architect or inspector would know this until the wall is opened.  Surprise!

Perhaps the eletrical circuits are hooked together poorly, requiring you to put the kitchen on its own circuit or reorganize the panel.  Or if you have added electrical circuits your panel may be full and need to be upgraded. Surprise!

Perhaps after you start a project, the contractor suddenly notices a hairline crack in an upstairs wall, and discovers that the homeowner had cut a main support beam downstairs to make room for a heating duct.  The Contractor will have to add a beam support and jack up the sag.  Surprise!

There is no way to avoid the unexpected.  But knowing that it will occur will reduce your stress and save you from unreasonable expectations.  Surprises should not be surprising!

At Kopke Remodeling & Design, we use our many years of experience working with different types of homes, to predict as many potential surprises as possible before they happen, and plan for them in advance.  We very rarely “upcharge” the customer for “unforeseen issues” after the contract is signed, which is one reason why our estimates may be higher than some of our competitors who are no strangers to this “tactic”.

How Often Should You Communicate with Your Contractor?

Home Remodeling Mistake #5 : Poor Communication with the Contractor

Some people are afraid to look “dumb” if they ask questions of the contractor, or if they don’t understand something.  This is self-defeating; no question is dumb.  Free and open communication with your contractor is essential for a good remodel experience.  A good contractor will welcome questions and be willing to address your concerns.  If you just want to understand how something works, most contractors will be glad to explain.  An informed homeowner is usually a happy homeowner, and the contractor wants you to be happy.

If you see a potential problem, don’t assume the contractor has seen it too.  It is possible someone has made a mistake.  Let the contractor know so he can fix it sooner rather than later.  The contractor will thank you for your attention.  Remember, the contractor  cannot be there 24 hours a day, 7 days a week – and you wouldn’t want to pay him for that much time, anyway!

Having set times for talking to your contractor can help you communicate regularly.  Not knowing what is going on with your remodel can be a huge source of stress.  If you have done your homework and chosen a good contractor, you should be able to trust them to do their job.  But trust does not replace regular communication.  You must be communicating with your contractor, and this is most important at critical stages.

Even if everything is perfect and nothing needs to be done, you will feel good knowing that your project is proceeding smoothly and on schedule.