- Updated from a post originally published on: 08/14/2015
The majority of our potential clients will initiate their contact with us by sending an email or calling us on the phone, and requesting a free in-home consultation. While we in no way discourage this, I would humbly suggest that the better route to take would be to first stop by our Showroom. We are open from 9:30 to 5:00 Monday through Thursday, 9:30 to 2:00 on Friday and from 10:00 to 3:00 on Saturday.
The reason I see it most beneficial to visit our Showroom before making an in-home consultation appointment is, by visiting, you will have the opportunity to meet with multiple members of our staff, from design, to pricing, to production. Even potentially the installers who will be working on your job, the bookkeeper who can answer any questions related to financing, and the marketing team who will gift you with a promotional item or two! We might be having an employee’s birthday party and invite you in for a slice of ice cream cake. You will have an inside view into our company culture instead of one stranger appearing on your doorstep.
Sometimes a walk-in client will be greeted by one of our designers, begin a discussion about their project, and come to a technical question that that individual is not an expert on. We can easily grab the nearby expert, and answer your question for you right there. Have a question about how long your project will take to start? Ask our production department, who know their schedules better than anyone. You can even meet the owner and shake his hand. I think you are beginning to get my point.
Additionally, we have thousands of product samples here that will inspire you. You will have a much better direction of which samples you would like brought out to your home during the in-home consultation. You can even borrow some to take home with you!
I would sincerely suggest visiting us here, developing a rapport with a design consultant, and then making an appointment for him/her to meet with you at your home to proceed further. By visiting us you will have a much clearer picture of whether or not our company is a good fit for you. Call 586-777-6633 to make an appointment to come visit, or walk-ins are always welcome!